Company Policies

 

RSI (UK) & Co Ltd

Air Conditioning Specialists

Hillcrest Drive, Ashington, West Sussex, RH20 3LB
Tel: (01903) 892557 rsi.ac@btinternet.com www.rsiairconditioning.com

 

 

Environmental Policy

 

WE RSI UK & COMPANY LTD ARE COMMITTED TO :

 

Implementing and operating our Environmental Policy that is relevant & appropriate to the nature of our business activities.

  • We shall consider the environmental impacts of all of our services that we provide and will always look at opportunities to minimise the potential harm our business could cause on the environment.
  • We will use resources in a sustainable way and adhere to strict health & safety guidelines.
  • We will only purchase air conditioning equipment from large international manufacturers who have similar environmental policies and objectives to our company.
  • We are committed to only using equipment that promotes refrigerants that have a reduced impact on the environment, we will promote environmentally responsible design.
  • We will minimise the impact of transport on the environment arising from our own vehicles as well as that of our suppliers.
  • We will where practicable, prevent pollution.
  • We will take an active approach to resolve environmental issues and ensure compliance with regulatory requirements.
  • We will communicate this policy and the importance of fulfilling the practices & compliance obligations within to our staff & persons working under our control. 
  • We will ensure all company personnel wear suitable protective clothing at all times to reduce risk to self.
  • We will ensure the correct and safe handling & disposal of refrigerants used during any works carried out.
  • We will complete a full and detailed risk assessment before any work is started.
  • We will continually look at ways to improve our environmental performance.

 

Ray Smith

For RSI UK & COMPANY LTD

 
 

 

 

RSI (UK) & Co Ltd

Air Conditioning Specialists

Hillcrest Drive, Ashington, West Sussex, RH20 3LB
Tel: (01903) 892557 rsi.ac@btinternet.com www.rsiairconditioning.com

 

25th May 2018

 

RE GENERAL DATA PROTECTION REGULATION (GDPR)

 

Dear Customer,


From the 25th May 2018 a new data protection law is being introduced in the UK, it’s called General Data Protection Regulation (GDPR) this aims to better protect your data in the modern world.

We are writing to confirm that the personal data we hold for you is held in a secure manner and that your data privacy is of fundamental importance to the Company and in meeting the regulatory requirements.

In line with the new GDPR regulations, we have reviewed and updated our internal policies and procedures, we take the protection of your data very seriously, we do not send you marketing information nor will we ever sell your data on to other organisations.

We will only ever process your data that allows us to operate our daily business activities, such as providing you with the service that you have specifically requested, going forward we will contact you in the same manner as we currently do, eg if you receive invoices by email this will continue.

Please be assured any information we hold for you will be held securely and for the minimum amount of time it is required for the purposes of the business.

Should you have any further questions on this subject please contact us either by telephone, writing or email.
 

Ray Smith
For 
RSI UK & COMPANY LTD

 

 

RSI (UK) & Co Ltd

Air Conditioning Specialists

Hillcrest Drive, Ashington, West Sussex, RH20 3LB
Tel: (01903) 892557 rsi.ac@btinternet.com www.rsiairconditioning.com

 

PRIVACY POLICY

 

 

This privacy policy covers RSI UK & COMPANY LTD and its website.

We at RSI are committed to protecting your privacy you can access most of our website without disclosing any personal data.
We do not log personal data nor do we link information logged by other means.

We may collect personal data that you volunteer whilst using our website, we do not share customer details with any 3rd parties, without explicit permission, nor do we collect or use personal data for any other purpose.

Personal Data we may collect

Personal data is any information which identifies you personally whether directly (eg your name) or indirectly (eg, information about the use of our products and services)

We may collect the following information about you-:
Contact Details – your name, email address, and telephone number so that we can contact you in response to an enquiry you make via our site.
We will only use these details to provide you with the information you have requested using our site.

 

Security and Confidentiality
All of our employees and data processors that have access to the processing of personal data are obliged to respect the confidentiality of your personal data.
Your personal data will not be disclosed to any state institutions and authorities except if required to do so by law.

You have the right to request from us access to and rectification or erasure of your personal data.
We will provide you with a readable copy of your personal data within a reasonable time of the request.

 

Privacy compliance

Our Privacy Policy is compliant with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR)
Security of the business and policies and procedures will continue to be updated as necessary and inline with regulation and legislation.

 

Ray Smith

Director

 

RSI (UK) & Co Ltd

Air Conditioning Specialists

Hillcrest Drive, Ashington, West Sussex, RH20 3LB
Tel: (01903) 892557 rsi.ac@btinternet.com www.rsiairconditioning.com

 

QUALITY MANAGEMENT POLICY

 

RSI (UK) & Company Ltd, was established in 2000, we are a reputable supplier of Air Conditioning Installation & Maintenance working in the Construction Industry.

The company provides a high quality service to its clients within the construction industry as well as all manner of commercial organisations within the private and public sector.

All of our services listed below are carried out in accordance with industry and regulatory standard.

Air Conditioning Supply
Air Conditioning Design & Installation
Air Conditioning Commissioning
Air Conditioning Survey/Test
Air Conditioning Preventative Maintenance/Service

RSI are committed to comply with the requirements of our Quality Management & to improve effectiveness of it.
We are committed to Customer Satisfaction and improvement where necessary.

We have recognised the importance of applying quality systems to our business, it’s our intent to ensure that quality is everyone’s aim throughout our company & that all of our employees, & where necessary sub-contractors and suppliers have a sound understanding of our management systems and that meeting our systems will have a direct effect to our continued success.

Through ongoing monitoring and improvement of our processes, we aim to earn and sustain a reputation for having the most satisfied customers within our industry.

 

Ray Smith 

Director

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